Privacy Policy

1. Introduction

This Privacy Policy explains how derovaxlin.top Ltd ("we," "our," or "us") collects, uses, discloses, and safeguards your information when you visit our website derovaxlin.top or use our contractor job cost tracking software services. This policy applies to all users of our website and services.

2. Data Controller Information

The data controller responsible for your personal information is:

• Company: derovaxlin.top Ltd
• Registration Number: CRO947658
• VAT Number: IE9482361T
• Address: Shop Street 113, Cork, T79 8476, Ireland
• Email: [email protected]
• Phone: +353 21 804 7670

3. Data Collection

We collect various types of information to provide and improve our services. The data we collect includes:

3.1 Personal Information

When you use our website or services, we may collect personal information that you voluntarily provide, including:

• Name and contact information (email address, phone number)
• Company information (business name, address, industry)
• Account credentials (username, password)
• Project and financial data (when using our software)
• Communication records (emails, support tickets, chat logs)
• Payment information (processed securely through third-party payment processors)

3.2 Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and location data
• Browser type and version
• Device information and operating system
• Website usage patterns and navigation data
• Cookies and similar tracking technologies
• Referral sources and search terms

4. How We Use Your Information

We use the information we collect for various legitimate business purposes. How we use your data depends on the services you use and your relationship with us:

4.1 Service Provision

We use your personal data to provide, maintain, and improve our contractor job cost tracking services, including:

• Processing your account registration and managing your user account
• Providing access to our software platform and features
• Processing and storing your project and financial data
• Generating reports and analytics for your business use
• Providing customer support and technical assistance

4.2 Communication

We may use your contact information to:

• Respond to your inquiries and provide customer support
• Send service-related notifications and updates
• Provide information about new features or services
• Send marketing communications (with your consent)

4.3 Legal and Business Operations

We may process your data for:

• Compliance with legal obligations and regulatory requirements
• Protection of our rights and prevention of fraud
• Business analytics and improvement of our services
• Mergers, acquisitions, or business transfers

5. Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please see our Cookie Policy.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

6.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Cloud hosting and data storage providers
• Payment processing companies
• Email and communication service providers
• Analytics and marketing platforms
• Customer support tools

6.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders, subpoenas, or legal processes
• Requests from law enforcement or regulatory authorities
• Protection of our rights, property, or safety
• Investigation of fraud or security incidents

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Employee training on data protection
• Incident response and breach notification procedures

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our data retention practices include:

• Account information: Retained while your account is active and for 7 years after closure for legal and tax purposes
• Project data: Retained according to your subscription terms and backup policies
• Communication records: Retained for 3 years for customer service purposes
• Website analytics data: Retained for 26 months in accordance with Google Analytics settings
• Marketing data: Retained until you withdraw consent or for 2 years of inactivity

9. Your Rights

Under the General Data Protection Regulation (GDPR) and Irish data protection laws, you have the following rights regarding your personal data:

9.1 Right of Access

You have the right to request copies of your personal data and information about how we process it.

9.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

9.3 Right to Erasure

You have the right to request deletion of your personal data in certain circumstances.

9.4 Right to Restrict Processing

You have the right to request limitation of how we process your personal data in certain circumstances.

9.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and to transmit it to another controller.

9.6 Right to Object

You have the right to object to our processing of your personal data for direct marketing or legitimate interests.

9.7 Right to Withdraw Consent

Where we rely on your consent, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us at [email protected] or +353 21 804 7670. We will respond to your request within one month.

10. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. We ensure that such transfers are protected by appropriate safeguards, including:

• European Commission adequacy decisions
• Standard contractual clauses approved by the European Commission
• Binding corporate rules
• Certification schemes and codes of conduct

11. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below: